Refund policy

REFUND POLICY

If you would like to return your online order, please ensure you meet our policy requirements:

- It's been 30 days or less since date of dispatch.

- Item is unopened, unmarked and in original condition.

- Item is sealed in original packaging.

- Item was not purchased at discount or on sale (unless faulty).

Returning your item

1. Ensure you meet our returns policy requirements.

2. Contact info@littos.co.nz to receive your return authorisation number & return shipping address.

3. Package your return.

4. Visit your Post Office to pay for the return at sender's expense.

5. Keep your tracking number as proof of return. Refunds are unable to be processed unless received.

6. Your return will be assessed and processed within 2-5 business days.

7. If approved, your refund will reflect within 2-5 business days.

*If your item does not meet our returns policy requirements, it will be returned to sender.

*No change of mind refunds.